Time, well spent
Operated by Ramon Labs, Inc., a Delaware corporation · Last updated: March 2026
This Privacy Policy is issued by Ramon Labs, Inc., a Delaware corporation ("Ramon Labs", "we", "us", or "our") for the Maple service. It applies to all users of Maple — people who create an account either by explicitly signing up or by connecting their calendar. Both are treated as account creation and this policy applies from that moment.
Maple is operated by Ramon Labs, Inc., a Delaware corporation, building AI-powered personal assistant tools. Maple is currently in active development.
Ramon Labs acts as a data controller in respect of the personal data it collects and processes in connection with your use of Maple, including data processed via connected third-party services such as reading your calendar or sending messages through a connected platform. Ramon Labs determines the purposes and means of such processing and is responsible for it accordingly.
If you access Maple through an account provisioned by your employer or an organization on your behalf, that organization may act as a data controller in respect of your use of the service, and Ramon Labs may act as a data processor operating on that organization's instructions to the extent set out in a separate data processing agreement with that organization. In the absence of such an agreement, these Terms and this Privacy Policy govern.
Contact: contact@usemaple.app
This policy applies to anyone who creates a Maple account — either by explicitly signing up, or by connecting their calendar. From that moment, you are a Maple user and this policy governs how we handle your data.
It covers all current features and all future features. As the service grows, the categories of data we collect may expand. We will update this policy and notify you when that happens.
For users in the European Economic Area, the United Kingdom, and other jurisdictions with similar requirements, we rely on the following legal bases to process your personal data:
Maple is a personal assistant that connects to your calendar, contacts, communications, and tasks. We collect data from any source or channel you connect to Maple, and any information you share with Maple directly. The specific sources may vary — Google Calendar, Outlook, iCloud, WhatsApp, Signal, iMessage, SMS, Gmail, Slack, Teams, or any other service you choose to connect — but the principles governing how we handle that data are consistent across all of them:
Maple generally does not store the underlying content of your communications beyond what is necessary to complete the action you have requested. As an early-stage product, Maple processes message content automatically (via AI) and may be reviewed manually by our team for the sole purpose of improving the product and your experience. Your interactions on the platform help improve Maple for you and for all users. We do not access message content for any commercial purpose unrelated to operating and improving the service. By using Maple and providing access permissions to your third party communication platforms, you consent to this limited processing of communication content as described.
A log of every action taken by Maple on your behalf: what was done, when, and based on which instruction or rule. This audit log is append-only and retained to give you full visibility over what Maple has done.
Patterns inferred from your behavior across any connected source. Explicit preferences and rules you set by conversation or in settings. This preference data is the core of what makes Maple useful over time and is retained for as long as your account is active.
Session cookies and tokens used to keep you logged in and maintain your session state. Analytics data used to understand how the product is being used and to improve the user experience. We use cookies and session tracking solely for the purpose of operating and improving the product and user experience. We do not use them for advertising or to track you across third-party websites.
When you connect third-party accounts to Maple — including calendars, contacts, and messaging platforms — Maple will collect and process personal data relating to other individuals, such as the names, email addresses, phone numbers, and scheduling information of your contacts, meeting attendees, and message correspondents. These individuals have not directly interacted with Maple or accepted this Privacy Policy. By connecting such accounts and using Maple's features, you represent that you have the authority, consent, or other lawful basis to share those individuals' personal data with Maple for the purposes described in this Policy. You are responsible for ensuring that your use of Maple in relation to third-party personal data complies with applicable law.
You should refrain from sharing sensitive personal data with Maple. Ramon Labs does not knowingly collect, process, or retain sensitive personal data, as that term is defined under the laws applicable to you, including without limitation special categories of personal data under the GDPR, Protected Health Information under HIPAA, payment card information, biometric data, or any other category of data subject to heightened protection under applicable law. If you nevertheless submit sensitive personal data, you do so at your own risk and Ramon Labs assumes no responsibility or liability in connection with such data.
We do not use your personal data to train third-party AI models, and we do not train our own AI models on your data. Data processed through our AI provider is handled under an agreement that prohibits training use.
We do not sell your data. We do not share it for advertising, marketing, or any commercial purpose unrelated to operating Maple and providing the service.
We share your data only with software platforms and service providers that are necessary to run Maple — for example, the providers behind the calendars, contacts, and communication tools you connect, the AI provider that powers Maple's intelligence, and the infrastructure providers that host and operate our systems. The specific providers we use may change as the service evolves. What will not change is the principle: your data is shared only with providers necessary to operate the service, and only for that purpose.
When you connect a third-party service — whether a calendar, messaging platform, task tool, or anything else — data relevant to that integration is shared with that provider solely to operate the feature. Each integration requires your explicit authorization before it is activated.
We may share your data with Ramon Labs' affiliates and subsidiaries, where necessary to operate or improve the service, subject to the same data protection commitments set out in this Privacy Policy.
In the event of a merger, acquisition, reorganization, sale of assets, or change of control involving Ramon Labs, your personal data may be transferred to the successor entity as part of that transaction. We will notify you of any such transfer and any material change to this Privacy Policy that results from it. The successor entity will be required to honor the commitments made in this Privacy Policy or provide you with advance notice of any changes.
We may disclose data if required by law, court order, or to protect the safety or rights of users or third parties — and only to the minimum extent required.
Ramon Labs operates in the United States and serves users globally, including in the European Economic Area. Your data may be stored and processed in the United States or in other jurisdictions where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country.
Where we transfer personal data from the EEA or UK to countries not recognized as providing an adequate level of protection, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms. If you have questions about cross-border transfers of your data, contact us at contact@usemaple.app.
Your data is retained for as long as your account is active. When you close your account, your personal data will be deleted. Logs, audit records, and residual system artifacts may be retained for longer periods — up to 24 months — for debugging, dispute resolution, and legal compliance purposes. During the beta phase, Maple is not a production-grade system and data retention practices may be less predictable than in a mature service.
Because Maple is an early-stage product, data may also be lost or reset due to development activity or system failures. We cannot guarantee data continuity during this phase.
Maple is an early-stage product and security risks are higher than in a mature service. We apply security measures that we consider reasonable and appropriate given the current stage of the service, but we cannot guarantee the security of your data.
In the event of a data breach that is likely to result in risk to your rights or freedoms, we are committed to notifying affected users without undue delay. Notification will be made by email to the address associated with your account. We will describe the nature of the breach, the data affected, the steps we are taking, and what you can do to protect yourself. Given that this is an early-stage product, the risk of a breach is higher than in a mature service, and we ask that you factor this into your use of Maple.
Depending on the laws applicable in your place of residence, you may have some or all of the following rights with respect to your personal data. Not all rights apply in all jurisdictions, and the scope and conditions of each right may vary. To exercise any of them, send an email to contact@usemaple.app and we will respond promptly.
We will respond to all requests within 30 days or such shorter period as required by applicable law. Note that during the beta phase, some of these capabilities may not yet be fully automated — we will handle them manually and make every reasonable effort to fulfill your request within the required timeframe.
Maple is not intended for users under the age of 16. By creating an account, you represent that you are at least 16 years old. We do not knowingly collect personal data from anyone under the age of 16. If we become aware that a user under 16 has provided us with personal data, we will take prompt steps to delete that data. If you believe a minor has created an account, please contact us at contact@usemaple.app.
We will notify you of material changes by email or in-app notice before they take effect. Continued use after the effective date constitutes acceptance.
Ramon Labs, Inc., a Delaware corporation
Contact: contact@usemaple.app